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Delivery & Returns

Delivery

All orders must be placed before 12.30pm with a cleared payment for item(s) to be sent out the same working day.

Click & Collect

place your order before 12.30 each day and collect up until 2pm each day. Orders placed after 12.30 will be available to collect up until 2pm the following day.

UK Delivery Rates

  • Standard delivery from £4.99 – 2-3 working days (Royal Mail)
  • Next Day delivery tracked from £5.99
  • Next Day delivery before 10.30AM from £24.99
  • Next Day delivery before 12PM from £19.99
  • Next Day (Saturday AM) from £19.99

 (Additional charges apply to Highlands, Scottish Islands and Northern Ireland). Calculated at checkout

Please Note: Delivery charges vary and are based on weight of orders. Delivery charges are calculated automatically at the checkout. We are unable to amend the delivery address once the order has been completed.

Returns

Vanityhairxtensions.co.uk are proud of the high-quality luxury hair extensions that we offer.  However, we understand that there may be a case in which you may need to return or exchange your order and we are happy to accommodate on hair extensions unopened and in the original packaging

You will have up to 28 days to return unopened goods. Return postage will be your responsibility. We advise getting proof of return postage.

A full refund will be issued to your original payment method after we have received, inspected and confirmed that the returned hair extensions were not removed from the packaging and not used in any way  Refunds usually take 2-3 days from receipt of goods and will be refunded back into your account, this can vary depending on your bank.

We aim to deal with all returns within 24 hours of receiving them, this can vary at busy times. If an exchange of goods is required. A new order for the replacement hair needs to be completed. Once we receive the unwanted hair a full refund will be made.

To return your goods please return a copy of the original invoice along with the completed returns form to the following address:

FAO: RETURNS,

Vanity Hair Xtensions
3, Bro Dirio
Dunvant
Swansea
SA2 7QB

You may contact us by e-mail at sales@vanityextensions.co.uk.  We aim to reply to all emails within 24 hours.